As one of the most widely spoken languages in the Democratic Republic of the Congo and the Republic of the Congo, Lingala offers businesses access to a large and diverse market in Central Africa.
Serve Lingala-speaking customers and expand into new markets
Supporting Lingala allows businesses to connect with Lingala-speaking customers in Central Africa and across the global diaspora, helping them build stronger relationships and expand their reach.
Most STT providers don’t offer strong support for Lingala
Lingala’s unique phonetic features and its status as a lingua franca in multiple regions present challenges for many speech-to-text systems. Gladia’s specialized models ensure high accuracy and reliable transcription for Lingala.
Sample Lingala use cases
Call centers and voice agents
Improve customer service by transcribing Lingala-language calls in real time, offering faster, more accurate responses to Lingala-speaking customers.
Sales enablement
Capture insights from Lingala-language meetings, transcribing key discussions to support sales coaching and improve performance in Lingala-speaking regions.
Virtual meeting platforms
Enable real-time Lingala translations and transcriptions in virtual meetings, ensuring smooth communication for teams working with Lingala-speaking clients.
Content & media
Automatically transcribe Lingala-language content, such as news, podcasts, and cultural programs, making it more accessible and broadening audience engagement.
What makes Gladia stand out
Industry-leading accuracy
Reliable results even in noisy, real-world conditions with overlapping speakers.
Ultra-low latency and async transcription
Built for both real-time conversations and large-scale batch processing.
Customizable models
Easy API integration with flexible tuning for your industry, language, and unique use cases.
One breakthrough model Two powerful versions
Solaria-1
Solaria-1 is the most accurate speech-to-text engine designed for mission-critical real-time applications. Perfect for contact centers, AI-driven customer service, or industry-specific automation, ensuring native-level speech recognition, it is optimized for human-level accuracy.
Solaria-1 Mini
For applications where speed is everything, this is a lighter, ultra-fast version. Tailored for low-latency environments like AI-powered voice agents and automated call handling, it ensures every word is recognized in a split second—keeping conversations natural and delay-free.
Enhance your business’s ability to connect with Lingala-speaking customers today.
What are the benefits of using speech-to-text for Lingala
Speech-to-text for Lingala enhances communication and accessibility, improving customer support, media transcription, and virtual meetings for Lingala-speaking customers, ultimately providing a better overall experience.
Can Gladia’s Lingala models handle regional variations and mixed language speech
Yes, Gladia’s models are optimized to handle regional dialects and mixed language speech, ensuring accurate transcriptions even with varying accents or bilingual conversations.
What industries benefit most from supporting Lingala?
Industries such as customer service (BPOs), media (broadcasting, podcasting), sales (meeting analysis), and virtual meeting platforms benefit from supporting Lingala, allowing them to engage more effectively with Lingala-speaking customers.
How does Gladia’s noise handling and speaker recognition improve Lingala conversations?
Gladia’s noise handling and speaker recognition technologies ensure that Lingala conversations are transcribed accurately, even in noisy environments or when multiple speakers are involved, improving communication clarity.
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