Power agent assist tools with real-time transcription that keeps up
Sub-300ms latency and streaming output ensure your live agent assist features deliver insights in time to actually help.
Ensure accuracy where it matters most
QA, compliance, and coaching depend on transcripts that are both accurate and speaker-aware, even in noisy environments. Gladia’s transcription and diarization capture critical details others miss.
Multilingual STT you can count on, anywhere
Gladia delivers consistent, stable performance across regions and dialects so you can support global customers. This includes underserved languages and complex accents where other providers fall short.
Integrate easily, scale securely
Gladia fits cleanly into your call stack and downstream systems, with EU-hosted infrastructure and GDPR alignment to meet enterprise-grade data requirements.
Performance, proven at scale
accuracy
94%
Most accurate real-time transcription in English and other high-volume languages.
languages
100+
Gladia supports over 100 languages, including 42 unsupported by other providers.
latency
270
ms
Industry-leading latency to deliver faster, more natural customer experiences.
Built-in control, without the overhead
Fast, flexible developer onboarding
With robust docs, SDKs, and a live playground, Gladia makes it easy to integrate speech capabilities into existing voice infra and analytics pipelines.
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