As the official language of New Zealand, Māori is a vital language with cultural significance, offering businesses access to a dedicated and growing audience both in New Zealand and within the global Māori diaspora.
Serve Māori-speaking customers and expand into new markets
Supporting Māori allows businesses to engage effectively with Māori-speaking customers, improving outreach and communication in New Zealand and globally, and fostering a deeper connection with the community.
Most STT providers don’t offer strong support for Māori
Due to its unique phonetics and structure, Māori can be challenging for many speech-to-text systems. Gladia’s specialized models ensure high accuracy and reliable transcription for Māori.
Sample Māori use cases
Call centers and voice agents
Improve customer service by transcribing Māori-language calls in real time, ensuring faster, more accurate responses to Māori-speaking customers.
Sales enablement
Capture key insights from Māori-language meetings, transcribing important discussions to support sales coaching and boost performance in Māori-speaking regions.
Virtual meeting platforms
Enable real-time Māori translations and transcriptions in virtual meetings, ensuring smooth communication for teams working with Māori-speaking clients.
Content & media
Automatically transcribe Māori-language content, such as news, podcasts, and cultural programs, expanding accessibility and enhancing engagement with Māori-speaking audiences.
What makes Gladia stand out
Industry-leading accuracy
Reliable results even in noisy, real-world conditions with overlapping speakers.
Ultra-low latency and async transcription
Built for both real-time conversations and large-scale batch processing.
Customizable models
Easy API integration with flexible tuning for your industry, language, and unique use cases.
One breakthrough model Two powerful versions
Solaria-1
Solaria-1 is the most accurate speech-to-text engine designed for mission-critical real-time applications. Perfect for contact centers, AI-driven customer service, or industry-specific automation, ensuring native-level speech recognition, it is optimized for human-level accuracy.
Solaria-1 Mini
For applications where speed is everything, this is a lighter, ultra-fast version. Tailored for low-latency environments like AI-powered voice agents and automated call handling, it ensures every word is recognized in a split second—keeping conversations natural and delay-free.
Strengthen your ability to connect with Māori-speaking customers today.
What are the benefits of using speech-to-text for Māori
Speech-to-text for Māori improves communication by offering more efficient and accessible services in customer support, media transcription, and virtual meetings, ultimately enhancing the experience for Māori-speaking customers.
Can Gladia’s Māori models handle regional variations and mixed language speech
Yes, Gladia’s models are optimized for Māori’s regional dialects and mixed language speech, ensuring accurate transcriptions even with varying accents or bilingual conversations.
What industries benefit most from supporting Māori?
Industries such as customer service (BPOs), media (broadcasting, podcasting), sales (meeting analysis), and virtual meeting platforms can benefit significantly from supporting Māori, helping them engage more effectively with Māori-speaking customers.
How does Gladia’s noise handling and speaker recognition improve Māori conversations?
Gladia’s noise handling and speaker recognition technologies ensure that Māori conversations are transcribed accurately, even in noisy environments or with multiple speakers, improving communication clarity.
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