Thanks for creating with us! These guidelines explain how our creator partnerships work, what we ask of you and what you can count on from us. They apply to every partnership in the Gladia Creator Program, alongside the written agreement for each piece of content and Gladia’s Terms of Use and Privacy Notice. If your agreement with us says something different, your agreement wins.
1. Who can join
- You’re at least 18 (or the age of majority where you live).
- You own or manage the channels you’ll post on, and can show us if we ask.
- One person, one creator account.
- You’re not based in a country under comprehensive EU, UN or US sanctions (currently including Belarus, Cuba, Iran, North Korea, Russia, South Sudan, Sudan and Syria).
2. How a partnership works
- We shape the brief together. After you apply, we’ll agree together on content angles, format, channels, timeline and fee, based on your audience and style.
- Everything is agreed in writing before you start. Each piece of content has its own short agreement with the deliverables, publish date and fee.
- You get paid in two halves. 50% when the agreement is signed, 50% once your content is live.
- You get what you need to build. Our brand kit, API credits and a direct line to our team for product questions.
3. Creating your content
- Your voice, your call. You keep creative control. We’ll never hand you a script.
- Try Gladia first. We only want to partner if you’d genuinely recommend it. Honest opinions are welcome.
- Keep claims accurate. Don’t make up features, benchmarks or pricing. If you compare providers, use real tests or our public benchmarks, and keep claims about competitors fair and factual.
- Share a draft before you publish. Send it at least 2 business days before your publish date. We only check product details and accuracy, not your creative choices, and we’ll reply within 2 business days.
4. Deadlines and delivery
- Publish within the window in your agreement.
- If something slips, tell us as early as you can and we’ll find a new date together.
- If content isn’t delivered within 14 days of the agreed date and we haven’t heard from you, we may cancel the partnership. The second half of the fee won’t be paid.
- Keep your content live for at least 12 months unless we agree otherwise.
5. Disclosure
Your audience should always know when content is sponsored.
- Disclose the partnership clearly, close to where you talk about Gladia or share your link, in the same language as your content.
- In videos and audio, say it or show it in the content itself, not just in the description or caption. Use the platform’s paid partnership label when there is one.
- The same applies to your referral link or code: say that you may earn a commission or that it helps/supports your channel.
- You’re responsible for following the advertising and disclosure laws where your content is published (for example, the FTC guides in the US).
6. Links and tracking
- Use the personal link we give you (tagged with utm_source=creator and your name) and, once live, your referral code. Signups without them can’t be attributed to you.
- Keep your link in the description or post for at least 12 months.
- No self-referrals, fake accounts, bots or anything else that inflates clicks or signups.
7. Using the Gladia brand
You can use the Gladia name and logo to talk about, review and promote Gladia, as long as you:
- Use the logos from our brand kit without changing their colors, proportions or design.
- Keep your own brand front and center. Don’t make your channel, site or content look like it’s run by Gladia.
- Don’t present yourself as a Gladia employee, official representative or partner beyond this program, or say we’ve approved content we haven’t.
- Don’t use “Gladia” in your handles, usernames, domains or app names.
- Don’t bid on “Gladia” or similar terms in paid search or social ads, or run paid ads pointing to Gladia, unless we’ve agreed in writing.
We can ask you to change how you use our brand, and you agree to make those changes promptly.
8. Who owns what
- Your content is yours. You keep the rights to everything you create.
- We can share it. By partnering, you allow us to repost, embed and share your content on our website, newsletter, docs and social channels, always crediting you.
- Paid ads are separate. Using your content in paid ads (including whitelisting or boosting from your account) needs a separate written agreement and fee. We’ll always ask first.
9. What’s not okay
- Content that promotes harm, hate, discrimination or anything illegal, or that breaks our Terms of Use.
- Misleading or deceptive marketing, including false promises, fake discounts or impersonating other brands.
- False or misleading statements about Gladia or other companies.
- Breaking any laws, including intellectual property and consumer protection laws.
10. Payments
- Send us an invoice for each half of your fee. We pay within 15 days of receiving it in EUR or USD.
- Give us accurate details for payment and any information we need to verify your identity or business.
- You’re responsible for your own taxes.
11. Ending a partnership
- Either of us can end the partnership at any time, for any reason. Anything already agreed and delivered will still be paid.
- We may end it right away if you break these guidelines or your agreement, if your content no longer fits Gladia, or if we stop running the program.
- If we suspect a violation, we may hold back unpaid fees, bonuses or commissions while we look into it.
- When a partnership ends, stop using the Gladia logo and remove your referral links. Content that’s already published can stay up.
12. The fine print
- You’re an independent creator, not a Gladia employee, agent or partner.
- We may update these guidelines from time to time. We’ll let you know by email, and the date at the top will change. If you keep creating with us after an update, the new version applies.
Questions?
Reach out to your Gladia contact or directly at marketing@gladia.io and we’ll get back to you.