Platform overview
One speech-to-text API for meeting assistants, contact centers, and voice agents. Built for regulated industries, with hosting options in the EU and US. Turn live conversations and recorded audio into accurate, structured transcripts, in any language.
Transcription modes
Pick the mode that matches how your audio actually arrives, whether that's live conversations or pre-recorded files.
For voice agents, live captioning, and call center tooling where a few hundred milliseconds is the difference between a natural conversation and an awkward pause. Streams audio in, returns text in near real time.
For meeting recordings, podcasts, call center QA, and anything where you'd rather optimize for accuracy and rich output (speaker labels, summaries, formatting) than for speed.
Audio intelligence
A native suite of audio intelligence features helps you understand who spoke when, extract key entities and sentiment, and generate summaries or action items in a single pipeline.
Know who said what, with the lowest diarization error rate of any speech-to-text provider, proven by benchmarks. Powered by pyannoteAI, Precision-2.
Learn moreTurn audio into structured insights, including summaries and action items, in a single API call, with access to 400+ LLM models.
Learn moreCapture every word when speakers mix languages, with real-time language detection that follows the conversation wherever it goes.
Learn moreTranslate each utterance into 100+ languages, keeping timestamps and speaker labels attached.
Learn moreBoost recognition accuracy for product names, acronyms, and domain-specific terms with keyterm prompting.
Learn moreAutomatically mask names, emails, phone numbers, and other sensitive data before it ever leaves your pipeline.
Learn moreDetect positive, negative, and neutral tone across every call, with sentiment tied to each speaker and timestamp.
Learn morePull out the names, dates, and organizations that matter, turning raw speech into structured, queryable data.
Learn moreCondense hours of conversation into clear recaps, in concise, general, or bullet-point formats.
Learn moreSupported languages
Being multilingual has been our priority since day one. Gladia supports 100 languages, with code-switching and automatic language detection integrated into all models by default.
Benchmarks
Anyone can claim they are the best. We’d rather put the numbers side by side and let you decide which trade-offs matter for your product.
WER and DER. Lower is better.
Use cases
Teams use Gladia to turn live and recorded conversations into accurate, speaker-labeled data their products can act on.
Accurate, speaker-labeled transcripts that keep AI summaries, action items, and CRM notes grounded in what was said.
Learn more →Every call transcribed and ready for QA, compliance, and coaching, even when callers switch languages mid-sentence.
Learn more →Your agent hears callers as they speak and responds without dead air, in 100+ languages.
Learn more →Accurate, time-stamped subtitles and transcripts for video and podcasts, including multi-channel audio.
Learn more →SDKs & integrations
Go from API key to production in an afternoon, with the tools and frameworks you already use.
Official SDKs for Python (gladiaio-sdk) and JavaScript/TypeScript (@gladiaio/sdk). REST and WebSocket APIs for everything else.
SDK docsGet results pushed the moment an async job completes, with no polling.
Webhooks docsConnect Claude, Cursor, or Codex to your Gladia account with the open-source MCP server, or install Gladia Skills so your coding agent writes the integration for you.
Pipecat · LiveKit · Vapi · Twilio · SIP / VoIP · Recall · Meeting BaaS
All integrations
{
"result": {
"transcription": {
"languages": ["en", "es"],
"utterances": [
{
"speaker": 0,
"start": 0.42,
"text": "Hi, this is Ana from support."
},
{
"speaker": 1,
"start": 3.10,
"text": "Hola, necesito ayuda con la factura."
}
]
}
}
}Start free with 50€ in credits, or book a demo to test Gladia on your own audio.