Use case
Workspace
Collaboration
Speech AI at the service of international teams
Enhance collaboration across departments, streamline operations, and improve knowledge management. Gladia API is optimized to improve communication across languages and cultures, boost knowledge sharing and enhance team collaboration.
Top features
Voice-to-text messages
Transcribe corporate voice memos into text format, allowing team members to easily read and respond to messages without having to listen to long voicemails.
Translation
Transcribe voice and video conversations in real time and translate them into 99 languages, allowing international team members to communicate seamlessly in their preferred language.
Transcription
Automatically transcribe voice and video meetings, allowing team members access and review meeting notes, decisions made, and action items. Ideal for remote teams and companies that keep track of meeting minutes for compliance or project management purposes.
Audio Indexing & NER
Index every transcribed audio and video in your content library by topics and keywords for easy searchability and accessibility. Invaluable for companies that produce and distribute a large volume of content.
Some stats on performance
Customized
for your needs
Transcription
Gladia API utilizes automatic speech recognition technology to convert audio, video files, or URL to text format. It transcribes 1h of audio in less than 60s.
Diarization
Based on a proprietary algorithm, automatically partitions an audio recording into segments corresponding to different speakers.
Topic classification
The process of categorizing content into one of the 698 predefined topic categories for content indexation.
Sentiment analysis
Determining the sentiment or opinion behind a piece of audio, such as a conversation or dialogue, using natural language processing.
Speech moderation
Allows to automatically identify and flag hate speech or other inappropriate and offensive verbal content according to pre-determined parameters.
Emotion detection
Our emotion recognition system is built upon the latest research and aims to accurately identify and distinguish between 27 human emotions.
We initially attempted to host Whisper AI, which required significant effort to scale. Switching to Gladia's transcription service brought a welcome change.
Read more
Speech-To-Text
Enhancing CX with AI: Key Trends to Watch 2024
AI is transforming contact centers at an accelerating pace. Speech AI technologies are at the forefront of this revolution, enabling companies to provide better customer experiences through a combination of advanced agent-assist techniques and fully automated interactions that feel natural and human-like.
Case Studies
How VEED is streamlining video editing and subtitles with AI transcription
User-generated content has become a cornerstone of the internet-driven economy. As part of this shift, various platforms have emerged to provide easy-to-use tools to create high-quality video content in a matter of minutes — with AI transcription playing a foundational role in their product development.
Tutorials
How to build a speaker identification system for recorded online meetings
Virtual meeting recordings are becoming increasingly used as a source of valuable business knowledge. However, given the large amount of audio data produced in meetings by companies, getting the full value out of recorded meetings can be tricky.