Ambient clinical intelligence

The accuracy bar clinicians can actually sign off on

Gladia handles the hearing layer for ambient scribes and clinical documentation tools — accurate diarization between doctor and patient, HIPAA compliant, BAA and zero data retention available.

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Used by

Clinical professional with HIPAA and compliance certification badges

90–96%

Word accuracy, clinical English

Accurate on drug names, dosages, and clinical terminology — not just conversational speech.

Lower diarization error rate

Doctor and patient speech reliably separated, even in noisy multi-speaker encounters.

100+

Languages with code-switching

Accuracy that doesn't drop as your patient population diversifies.

Why teams switch to Gladia

Built for the accuracy bar required for clinical documentation

A misrecognized drug name or diagnosis code isn't a quality issue — it's a liability.

Clinical accuracy

One wrong drug name, real consequences

Gladia recognizes medical terminology, drug names, and ICD codes accurately, with custom vocabulary support for medical terminology — no model retraining required. That accuracy is what stands between a clean record and a documentation error with real consequences.

Accuracy on key entities
Custom vocab for industry terms
No model retraining required

Compliance

Built compliant, not bolted on later

Vocabulary failures aren't just bad user experiences — it's a HIPAA and patient safety concern. That's why compliance can't be an afterthought. HIPAA compliant with BAA available, SOC 2 and ISO 27001 certified, zero audio retention by default — compliance that's ready before you write a line of code, not negotiated after a procurement cycle.

HIPAA compliant, BAA available
Zero audio retention by default
SOC 2 Type 2 & ISO 27001 certified

Speaker attribution

Right speaker at every utterance

Once the words are right, who said them matters just as much. Gladia separates doctor and patient speech reliably, even in noisy, multi-speaker encounters — so attribution in the record is correct the first time.

3x fewer diarization errors
Reliable on clinical crosstalk
Doctor-patient separation

Clinical workflows

Live during the visit. Structured after.

Ambient scribes need sub-300ms streaming during the encounter, then full async accuracy to turn that into a structured SOAP note after. Gladia handles both with one API key and the same output schema with no second STT vendor to architect around.

Sub-300ms during consultations
Full async accuracy post-visit
EHR-ready structured output

Multilingual patients

Accurate across every patient language

Expanding to new languages is one of the top reasons healthcare builders switch STT providers. Gladia covers 100+ languages with native code-switching, so accuracy doesn't drop as your patient population diversifies — no separate model or setup per language.

100+ languages, one clinical API
Native code-switching for bilingual visits
No per-language model retraining

Getting started

From API key to your first clinical transcript

Sign up and get your API key

Create an account to access your API key. Every account includes 10 free hours with the full feature set — diarization, custom medical vocabulary, and 100+ languages.

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Clinical intelligence case study

120%

Faster medical transcription

After switching to Gladia from a previous STT provider.

90–96%

Word accuracy rate

On clinical English, across diverse accents and speech patterns.

STT providers evaluated

Before choosing Gladia for accuracy and compliance fit.

Challenge

More than half of clinician time was going to documentation, not patients

A fast-growing healthcare AI startup needed to reduce the 60%+ of clinician time spent on documentation, while meeting strict HIPAA and GDPR requirements. Big Tech cloud providers failed to balance accuracy, speed, price, and security.