Financial compliance

Transcripts built to survive compliance reviews

Accurate, timestamped transcripts for compliance recordings, advisor calls, and trading calls — GDPR compliant, SOC 2 Type 2 and ISO 27001 certified.

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Abstract financial compliance metrics illustration

98.5%

Numerical accuracy on financial calls

Account numbers and dollar figures captured correctly. A misheard number here isn't a transcription error, it's a misdirected payment.

<300ms

Real-time latency

Sub-300ms transcription even at high concurrency. Fast enough for live support and compliance monitoring alike.

Cross-border audio transfers

EU data residency is dedicated infrastructure, not a best-effort regional setting.

Why teams switch to Gladia

Built for the accuracy bar financial compliance actually needs

From trading desk jargon to MiFID II record-keeping, the requirements compound fast. Here's what's built in.

Financial vocabulary

Accurate on tickers, account numbers, and jargon

Gladia handles financial vocabulary and numerical sequences accurately, with custom vocabulary for tickers, fund names, and regulatory acronyms configured directly in the API request, no model retraining required.

Custom vocab for financial terms
Accurate on fast, jargon heavy speech
High numerical accuracy

Compliance records

Structured for compliance, not just storage

For MiFID II and FINRA, a transcript is a legal record, not a note. Gladia outputs timestamped, speaker-labeled transcripts encrypted at rest and in transit — built to support the record-keeping requirements regulated financial firms need to meet.

Timestamped, speaker-labeled output
Encrypted at rest and in transit
Built to support compliance needs

Data residency

EU data residency, guaranteed

Finance builders have been burned by cloud providers offering "regional processing" with carve-outs. Gladia provides EU data residency on dedicated infrastructure — your audio doesn't leave the region, with US residency also available.

Dedicated EU infrastructure
No cross-border audio transfer
US residency option available

Security documentation

Documentation readily available

Finance teams need SOC 2 and GDPR DPA documentation before a contract is signed. Gladia has it ready to provide — so your security review isn't the bottleneck on your launch timeline.

SOC 2 Type 2 certified
GDPR DPA available
Documentation provided on request

Getting started

From API key to your first compliant transcript

Sign up and get your API key

Create an account to access your API key. Every account includes 10 free hours with the full feature set — diarization, custom vocabulary, and 100+ languages.

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Fintech case study

98.5%

Numerical accuracy

On account numbers and dollar figures, across all transcribed calls.

<300ms

Real-time latency

On every real-time transcription, regardless of call volume.

800

Concurrent sessions

Running simultaneously without a drop in speed or accuracy.

Challenge

One misheard digit could route a payment to the wrong account

A fintech company handling millions of hours of support and collections calls each year needed both real-time speed and high accuracy — especially on numbers, where a single misheard digit could mean a payment to the wrong account. Other providers forced a tradeoff between the two.