Product News
Real-time audio AI is transforming the way we work and build software. With instant insights from every call and meeting at their fingertips, customer support agents and sales reps will be able to reach new levels of efficiency and deliver a more delightful customer experience across borders.
Product News
We’re proud to announce that Gladia has been selected for the second cohort of the AWS Generative AI Accelerator, a global program offering top early-stage startups that are using generative AI to solve complex challenges, learn go-to-market strategies, and access to mentorship and AWS credits.
Tutorials
In our previous article, we discussed how to unlock some of that data by building a speaker diarization system for online meetings (POC) to identify speakers in audio streams and provide organizations with detailed speaker-based insights into meetings, create meeting summaries, action items, and more.
Case Studies
In the past few years, the democratization of speech recognition and large language models has created new opportunities for voice-first platforms to automate critical workflows. Customer support is one of the most promising and vibrant areas for these innovations.
Speech-To-Text
Once in a while, we like to zoom out of our day-to-day to reflect on the bigger trends affecting our customers to, ultimately, adapt our product accordingly. Today, what are the key shifts happening in voice-first platforms, and how can speech recognition help them to navigate these?
Speech-To-Text
When you start working with an AI model, however powerful, you can never be 100% sure of what will happen with it in practice. We've worked with Whisper ASR by OpenAI since its release in 2022 – and what we discovered is nothing short of surprising.
