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Speech-To-Text

Building AI voice agents: Starter guide

2025 marks a significant shift in AI-driven automation with the emergence of Agentic AI—intelligent, autonomous systems capable of reasoning, goal-setting, and adaptive decision-making.

Speech-To-Text

How real-time AI can help navigate critical challenges facing contact centers in 2025

Call centers today face a seemingly insurmountable challenge: cutting costs while improving customer experience (CX). The pressures are immense, and the stakes couldn’t be higher…businesses that fail to adapt risk becoming the next Blockbuster in a Netflix world—bankrupt and left behind by competitors that embrace innovation.

Speech-To-Text

ASR vs. LLMs – Why voice is among the biggest challenges for AI

When people talk about recent AI advancements, Large Language Models (LLMs) like ChatGPT often steal the limelight. They summarize, write, and generate text with impressive fluency, making them the poster child of generative AI.

Library

Ebook: Ultimate guide to using LLMs with speech recognition

Large Language Models (LLMs) have enabled businesses to build advanced AI-driven features, but navigating the many available models and optimization techniques isn't always easy.

Speech-To-Text

What startups should look for in a speech-to-text API

The revolution in both LLMs and voice technology in recent years has opened up unprecedented opportunities for startups. From virtual meeting assistants to AI voice agents, speech-to-text (STT) capabilities are becoming central to modern applications. However, choosing the right STT API provider involves navigating a complex landscape of technical specifications, features, and trade-offs that can significantly impact your product's success.

Speech-To-Text

Should you host an in-house speech-to-text solution or outsource to an API provider?

Businesses across industries are adopting speech-to-text (STT) technology to unlock new use cases and meet growing customer expectations. Whether it’s powering virtual assistants, transcribing conversations, or analyzing audio data for insights, STT has become essential for delivering seamless and engaging experiences.