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Speech-To-Text

AssemblyAI vs Deepgram (vs Gladia): Which speech-to-text API should you choose in 2026?

Choosing between AssemblyAI and Deepgram for your speech-to-text needs often comes down to answering these critical questions:

Speech-To-Text

Gladia x Rime I Building better CX agents with STT and TTS

Despite rapid advances in voice agent stacks, including speech-to-text (STT), text-to-speech (TTS), and large language models (LLMs), the real-world promise of fully autonomous voice assistants remains largely unmet.

Speech-To-Text

Gladia x Thoughtly I Lessons from building AI sales agents that close deals

Voice AI has taken a leap in 2025. From early IVR experiments that barely handled a “hello” to today’s real-time conversational agents running across industries, we've come a long way. But is it truly a solved issue?

Speech-To-Text

Safety, hallucinations, and guardrails: How to build voice AI agents you can trust

As voice agents become a core part of customer and employee experience, users need to know these AI systems are accurate, safe, and acting within boundaries. That’s especially true for enterprise-grade tools, where a rogue voice agent can severely damage relationships and create major legal risks.

Case Studies

How Aircall cut transcription time by 95% with Gladia

The contact center is transforming. Traditionally defined by manual workflows, siloed data, and reactive customer service, today's Contact Center as a Service (CCaaS) platforms are embracing a new era—one driven by real-time AI and automation.

Speech-To-Text

How to measure latency in speech-to-text (TTFB, Partials, Finals, RTF): A deep dive

Latency can make or break a voice experience. Whether you’re building an agent that must stop speaking the moment a customer interrupts, or you’re captioning live content, you need a clear, reproducible way to measure how fast your STT really is, from first partial word to final transcript.